Project Tag: waiting room

Goodman Campbell Brain and Spine

Goodman Campbell Brain and Spine is a leading neurological healthcare provider. With a presence at major health institutions throughout the Indianapolis area, their newest office is their first stand-alone location. Seeing this as an opportunity to express their trusted brand through the use of space, they tapped long-time partner, CSO, for the job.

Upon entering the building, staff and clients are greeted with a 2-story dimensional wall and unique light sculpture, directly contrasting with an otherwise sleek and minimal lobby. It is immediately clear that this space is not a typical healthcare environment. Continuing into the first floor patient area, patients see a materiality not often associated with healthcare: diffused light art installations, clean white quartz, and black metal accents are paired with a textured carpet and wood accents to create a space that, despite its modernity, is warm and welcoming to all.

The exam area is laid out in an easy-to-navigate circular traffic pattern. As patients enter this area, they first see the checkout desk and its identifying feature: a stunning image of brain neurons which has been enlarged so much that the look could be mistaken for marble.

Upstairs, the reception area also sports a unique and beautiful installation. This time, a wood-and metal sculpture grabs your attention. It undulates against the wall, conjuring a spinal cord. Across the waiting room, patients can catch a glimpse of a companion piece: a spine-like light fixture hanging above a staff-only conference space.

Staff spaces are designed to the same standard as the patient-facing spaces. A social hub on each floor contains upscale casework and the warmth of a wood ceiling. The second floor social hub includes a dramatic upholstered bench. Both spaces provide respite from the staff’s naturally stressful jobs.  Throughout, CSO’s interiors team focused on creating a space that felt curated and filled with art, similar to how staff and patients might curate their own art collections at home. By making a space that feels both forward-thinking and welcoming, CSO’s interiors team was able to express Goodman Campbell’s own approach to healthcare.

Gateway Hancock Health

CSO conducted extensive visioning sessions with administrators, doctors, nurses, community members, and others in order to capture the spirit of Hancock Regional Health (HRH) and the people who would use this new campus. It was very apparent that the residents were in need of community-gathering place that would provide options for walking and biking along with spaces to hold meetings and events.

Phase I of the project is the Gateway Clinic, which provides urgent care, imaging services, and a lab. Using the data gathered during the visioning sessions, the design team developed a concept for a single waiting room to support all services, with views of the existing forest on the property. The waiting area breaks the healthcare mold and offers café and lounge seating, encouraging patients to work or play while waiting for their appointments.

The idea for this café-lounge waiting area became the backbone of the design and drove the architecture from the inside out. Working closely together, interior designers and architects were able to create a building that prioritized the needs of the community, patients, and employees without sacrificing efficiency or design aesthetic.